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AI assistants

AI Chatbots and Assistants: Helpful Answers When People Need Them

Give customers or colleagues an assistant inside the app they already use, with answers and actions grounded in the information you provide.

AI Chatbots and Assistants service image

Our solutions

Question-answering assistants

Chat assistants that answer questions using your own content, such as help articles, product details and policies, so replies stay relevant and on message.

In-app guides

Guides that help new users get started, explain features and point them to the right screen.

Hand-off to a real person

A smooth handover to your team when a human touch is needed, with the conversation passed along.

Brand-matched conversations

Chat experiences that match your brand voice, in tone, style and personality.

Why choose Boom Software

Always easy to ask

Help is available within the product.

Relevant answers

Use your content and context.

Human oversight

Make it easy to escalate important questions.

Built to improve

Review conversations and refine the experience.

Our process

  1. 01

    Choose the task

    We define what the assistant should help with.

  2. 02

    Prepare knowledge

    We organise the information it can use.

  3. 03

    Design

    We shape conversations and handovers.

  4. 04

    Build

    We integrate the assistant into your app.

  5. 05

    Review

    We test answers and improve quality.

Testimonials

Reviews

Hear directly from the clients we've partnered with on their experience working with our team.

CineCertified platform preview
“
About four years ago I did some research into how much it was to develop an app for our new startup CIC. He called me and immediately grasped what we wanted. Sadly at that point we did not have the money to go for it. Russ stayed in touch over the next three years to see where we were at. For us it was crucial to find someone who we could build a good working relationship with as this is an ongoing project that will just grow over the years. When we were able to finally go for Russ's proposal we couldn't have wished for a better app developer. Despite the app being quite complex and film specific he understood what needed to be done. His team was incredible and fast in both design and delivery and there was fantastic communication and support throughout. We even ended up getting our website re-done by him too. We couldn't recommend Russ and his team anymore if we tried. Five stars and beyond.
Sandra Pennington
Photographer & Clapper Loader, CineCertified
✓ Verified
★★★★★5.0Based on Google Reviews

Get In Touch

Have an idea?

BOOM SOFTWARE builds mobile apps, web platforms, and bespoke software.Tell us about your project and we’ll get back to you.

Call:+44 (0) 1494 911 521Email:hello@BoomSoftware.co.uk